99xbd Terms and Conditions

General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between 99xbd ("we", "platform", or "company") and each registered member ("you" or "user") who uses our services. These terms apply to the Bangladesh market.

By opening an account or using the services on the 99xbd website, you automatically accept these terms. If you do not agree with these terms, please refrain from using our platform.

Key Definitions

• "Platform" refers to the 99xbd website, software, and all related services.
• "Account" refers to a user's registered profile.
• "Bet" refers to participating with money in any sports event or casino game.
• "Bonus" refers to promotional offers, welcome packages, and rewards.
• "Wallet" refers to the funds stored in your account.

Eligibility and Age Requirement

To use our platform, you must meet the following eligibility criteria:

• You must be at least 21 years old — this service is for those aged 21 and above only.
• You must not reside in any area where online gaming is legally prohibited.
• You must operate the account in your own name and with your own funds.
• You must not be subject to any financial or legal restrictions.

For age verification, we may request a National Identity Card (NID), passport, or driving license. Providing false information will result in account closure and funds may be forfeited.

Account Registration and Security

Each individual may open only one account. Opening multiple accounts is strictly prohibited and may result in the cancellation of all accounts.

At the time of registration you will need to provide:

• Your correct full name (as per your National Identity Card)
• A valid and active email address
• An active mobile number
• Date of birth (for age verification)

Account Security

You are solely responsible for keeping your password and login details confidential. Notify our support team immediately about any unauthorized activity on your account. We will not be responsible for any consequences arising from sharing your password with others.

We reserve the right to conduct identity verification (KYC) at any time. Withdrawals or certain services may be temporarily suspended until verification is completed.

Deposits, Withdrawals and Payments

Our platform provides secure and fast transaction facilities. We support the most popular payment methods in Bangladesh.

Supported Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (Dutch-Bangla, City, BRAC, Islami, Sonali Bank)

Limits and Timeframes

• Minimum Deposit: ৳300 (for all methods)
• Minimum Withdrawal: ৳800
• Withdrawal Processing Time: 30 minutes to 3 hours

Withdrawal requests will only be processed via the same payment method used for the deposit. In cases of suspicious activity, we reserve the right to suspend withdrawals until verification is completed.

Accepting deposited funds from third parties is prohibited. If irregularities are detected in transactions, the account may be closed immediately.

Bonuses and Promotional Offers

99xbd provides attractive bonus offers for its members. All bonuses are subject to specific conditions.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25 times (25x).

Bonus Terms

• Neither the bonus nor the original deposit can be withdrawn until the specified wagering requirement is met.
• Bonus claims have a specific time limit — the bonus expires once the period ends.
• Claiming multiple bonuses from the same household or device is prohibited.
• We reserve the right to cancel a bonus if misuse is suspected.
• Different promotional offers cannot be combined unless explicitly stated.

VIP Program

We have four VIP tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.4% cashback per week
• Silver: Up to 0.8% cashback per week
• Gold: Up to 1.1% cashback per week
• Platinum: Up to 1.5% cashback per week

Progression through each tier is determined by your ongoing activity and contributions. VIP cashback is credited to your account automatically every week.

Betting and Gaming Rules

Our platform offers betting on various sports including cricket, football, and kabaddi, as well as a range of games including slots and live casino.

General Betting Rules

• A bet once placed will be considered final in accordance with the applicable rules.
• If a bet is not confirmed due to a technical issue, the relevant funds will be returned.
• If an event is cancelled or unresolved, the bet will be voided and funds will be returned.
• Bets are not accepted during certain breaks in live betting.

Prohibited Activities

• Bets related to match fixing or manipulation of any event
• Use of bots or automated software
• Operating multiple accounts for the purpose of bonus abuse
• Any attempt at money laundering or illegal financing
• Exploiting system vulnerabilities or hacking

If any of the above activities are detected, the account will be closed immediately, funds may be forfeited, and legal action may be taken.

Privacy and Data Protection

We give the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

Your personal information will be used only for providing services, verification, and fulfilling legal obligations. We do not sell your information to third parties.

To learn more about data collection, storage, and use, please read our Privacy Policy.

Responsible Gaming and Limits

99xbd places the highest importance on responsible gaming. We believe gaming is for entertainment, not a means of livelihood.

Our Protection Measures

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Session Limits: Automatic logout can be enabled after a set period of time.
• Self-Exclusion: You can exclude yourself from the platform for a specified period.
• Reality Check: Regular notifications will be available during gaming sessions.

For any support related to problematic gaming, contact our 24/7 live chat support. For more information, please read our Responsible Gaming page.

Account Closure and Suspension

We reserve the right to immediately close or suspend any account in the following circumstances:

• Any violation of these terms
• Providing false or misleading information
• Failure to pass age verification
• Evidence of fraud or manipulation
• Operating multiple accounts
• Money laundering or suspicious financial activity

We will generally notify you of the reason before closing an account, however in cases of serious violations action may be taken without prior notice. Any legitimate funds will be returned after verification is completed.

You may also close your account at any time by contacting our support team.

Limitation of Liability

99xbd is not liable for any losses caused by technical errors, server disruptions, or third-party software failures.

We reserve the right to temporarily suspend services in unforeseen circumstances (natural disasters, cyberattacks, government restrictions). In such situations, every effort will be made to restore services as quickly as possible.

Our liability will in no circumstances exceed the actual funds in your account.

Dispute Resolution

For any dispute or complaint, please first contact our customer support team. Our team is available 24/7 on all working days to provide assistance in English.

Contact Methods

• Live Chat: 24/7 instant support
• Email: [email protected]

After receiving a complaint, we will investigate and respond within a reasonable time. Our decision in resolving disputes will be considered final.

Changes to Terms

99xbd reserves the right to change, amend, or revise these terms and conditions at any time. We will post a notice on the website for significant changes.

Continuing to use the platform after updated terms are published will be considered acceptance of the new terms. It is therefore your responsibility to review this page regularly.